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Avaya 77200X certification exam is designed to test the skills and knowledge of IT professionals who are responsible for the integration and configuration of Avaya IP Office™ Platform. Avaya IP Office™ Platform Basic Integration and Configuration Exam certification exam covers a wide range of topics, including IP Office architecture, installation and configuration, user administration, and troubleshooting. 77200X exam is intended for IT professionals with an intermediate level of experience working with Avaya IP Office™ Platform and is ideal for those who are seeking to advance their careers in unified communications.
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Avaya 77200X certification exam covers a wide range of topics, including IP Office™ Platform overview, basic configuration of Avaya IP Office™ Platform, basic integration of Avaya IP Office™ Platform, and troubleshooting of Avaya IP Office™ Platform. 77200X exam consists of multiple-choice questions, and candidates are given 90 minutes to complete the exam. To pass the Avaya 77200X certification exam, candidates must score at least 70%. 77200X exam is available in English and Japanese languages.
Avaya 77200X certification exam is designed for IT professionals who are responsible for the installation, configuration, and maintenance of the Avaya IP Office™ Platform Basic Integration. Avaya IP Office™ Platform Basic Integration and Configuration Exam certification validates the candidate's knowledge and proficiency in configuring the Avaya IP Office™ Platform Basic Integration solution, which is a unified communications and collaboration solution that offers a range of advanced features, including messaging, video, voice, and mobility.
Avaya 77200X exam covers a range of topics, including the installation and configuration of the Avaya IP Office™ Platform, the management of user accounts and permissions, the configuration of system features, and the troubleshooting of common issues. 77200X exam also covers the integration of the Avaya IP Office™ Platform with other applications and services, such as Microsoft Outlook, Salesforce, and Google G Suite.
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Avaya 77200X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User & Extension Management | 20% | - Groups, hunt groups and call pickup - Directory services integration - Extension configuration and assignment - User creation and profile settings |
| Topic 2: Maintenance & Troubleshooting | 5% | - Log analysis and diagnostics - Common issues and resolution - Backup and restore procedures |
| Topic 3: Voicemail & Advanced Features | 10% | - Unified messaging features - Basic system security and access control - Voicemail Pro installation and configuration |
| Topic 4: Avaya IP Office Architecture & Licensing | 20% | - System status and health monitoring - Licensing types and activation - Control units, modules and hardware - System components and Server Edition |
| Topic 5: Installation & Initial Configuration | 25% | - IP Office Manager installation - Initial system setup and wizard - Deployment planning and requirements - Network configuration and connectivity |
| Topic 6: Trunks, Dial Plan & Call Routing | 20% | - Short codes and dial plan design - Inbound and outbound call routing - Auto Attendant and call handling - Analog, SIP and PRI trunk setup |
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