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Genesys GCP-GC-ADM (Genesys Cloud Certified Professional - Contact Center Administration) Certification Exam is designed to test the knowledge and skills of professionals who are responsible for managing and administering contact center operations using the Genesys Cloud platform. Genesys Cloud Certified Professional - Contact Center Administration (GCP-GC-ADM日本語版) certification exam is intended for administrators, supervisors, and managers who are responsible for configuring, managing, and troubleshooting contact center operations on Genesys Cloud.

Reference: https://beyond.genesys.com/explore/course/exam-genesys-cloud-certified-professional-contact-center-admin

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