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Apple OS X Support Essentials 10.9 Sample Questions:

1. Review the screenshot, and then answer the question below.

You connect an HFS+-formatted FireWire hard disk to a Mac, and configure it as shown in the screenshot. What will happen the next time a standard user attempts to mount the hard disk?

A) The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read any file on the disk, but will be required to reenter an administrator password to modify or delete files.
B) The disk will mount, and the user will be able to read any file on the disk; the user will be required to enter an administrator password to modify or delete files on the disk.
C) The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read, modify, and delete any file on the disk.
D) The disk will mount, and the user will be able to read, modify, and delete any file on the disk.

2. You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

A) The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
B) The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
C) The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.
D) The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.

3. Improperly unmounting or ejecting a drive or volume may cause data corruption. The
system automatically verifies and repairs an improperly unmounted or ejected volume the next time it becomes available to the Mac.

A) What's the potential side effect of improperly unmounting or ejecting a disk or volume?
B) What role does the system launchd process serve during system startup?
C) What's required to set up the iCloud Keychain service on multiple Apple devices?
D) What types of files are omitted from Time Machine backups?

4. The function of journaling in the Mac OS Extended (Journaled) file system is to ________.

A) protect volume structure integrity in cases of unexpected shutdown
B) provide support for resource forks, extended attributes, and metadata
C) provide support for Spotlight searches
D) provide a backup of user files

5. How does the keychain system help protect yourinformation?

A) When fast user switching is enabled, all users are allowed to see other users' locally connected disks.
B) The keychain system manages encrypted files that are used to securely save your items. By default, every user has login and Local Items keychains that use the same password as his account. Not even other administrative users can access your keychain secrets without knowing the keychain's password.
C) By default, system files and security updates are automatically installed when available.
D) Time Machine always ignores temporary files, Spotlight indexes, items in the Trash, log files, and anything else that can be considered a cache. Time Machine also ignores any files an application has defined as exempt, or any files you have defined as exempt in Time Machine preferences.

Solutions: