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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Solution Positioning and Value Selling | - Identifying customer requirements - Mapping IBM solutions to business needs |
| Sales Methodology | - Consultative selling approach - Competitive positioning and differentiation |
| IBM Retail Store Solutions Portfolio Overview | - Retail software solutions and platforms - Retail hardware and POS systems |
| Retail Industry Knowledge | - Retail operations and business processes - Customer experience in retail environments |
| Implementation and Deployment Considerations | - Post-sales support and maintenance concepts - Solution deployment lifecycle |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. When was the first TGCS supermarket scanner developed?
A) 1950's
B) 1980's
C) 1970's
D) 1960's
2. Which retail segment has the smallest profit margin and is the most competitive?
A) Specialty Retail
B) General Merchandise
C) Grocery
D) Food Service and Hospitality
3. The ACE Independent Grocer Package includes which SurePOS terminal?
A) SurePOS 100
B) SurePOS 500
C) SurePOS 700
D) SurePOS 300
4. What does TGCS divide its retail sales force into to better serve its worldwide retail customers?
A) Geographies
B) Divisions
C) Territories
D) Sectors
5. Hotels are a part of which industry segment?
A) Specialty Retail
B) General Merchandise
C) Food Service and Hospitality
D) Chain Drug/Grocery
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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