Exam Name: Collaboration Communications Systems Engineer
Certification Provider: Microsoft
Corresponding Certification: Microsoft 365 Certified
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Microsoft MS-721 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Teams Collaboration Communications Systems Engineer |
| Exam Number: | MS-721 |
| Exam Format: | Multiple choice, Multiple response, Case studies |
| Passing Score: | 700 |
| Exam Price: | USD 165 (varies by region) |
| Available Languages: | Spanish (Latin America), Portuguese (Brazil), Korean, English, German, Chinese (Simplified), French, Japanese |
| Related Certifications: | Microsoft 365 Fundamentals Microsoft Teams Administrator Associate Microsoft Teams Phone Engineer |
| Certificate Validity Period: | 1 year (renewable annually) |
| Exam Duration: | 100-120 |
| Recommended Training: | Microsoft Teams Administration Learning Modules Microsoft Learn MS-721 Training Path |
| Exam Registration: | Pearson VUE Microsoft Exams Official Microsoft Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite test center (Pearson VUE) |
| Pre Condition: | Recommended experience with Microsoft Teams administration, Microsoft 365 services, and enterprise voice/communications systems. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-721/ |
Microsoft MS-721 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Monitor, troubleshoot, and optimize Teams communications | - Use Teams admin center monitoring tools - Troubleshoot call quality and connectivity issues - Analyze usage and performance reports |
| Implement security and compliance for Teams communications | - Configure compliance policies for Teams - Manage eDiscovery and audit capabilities |
| Manage Teams devices and rooms | - Deploy and manage Microsoft Teams Rooms - Configure certified Teams devices |
| Configure and manage Microsoft Teams Phone | - Configure PSTN connectivity options - Manage phone numbers and voice routing - Configure calling policies and auto attendants |
| Plan and configure Microsoft Teams collaboration and communications systems | - Configure Teams policies and settings - Plan network requirements for Teams - Design Teams collaboration architecture |
| Configure meetings, conferencing, and collaboration experiences | - Configure webinar and live event experiences - Configure meeting policies and settings - Manage audio/video conferencing |
MS-721 Exam Questions Answered
If you are purchasing for a company, take all three versions of Microsoft Collaboration Communications Systems Engineer, since different employees study differently. If you are buying for yourself, pick the single version that matches your habits: the PDF for printing and writing on paper, the PC test engine for simulation tests with scored feedback, or the APP online engine for cross-platform use with offline support.
MS-721 requires 700 to pass, and the official exam fee is USD 165 (varies by region). Remember that a retake means paying that fee again, which is why focused preparation matters.
IT certification exams are not cheap, and failing usually means paying the full fee a second time plus losing the hours you already invested. Serious preparation with Microsoft Collaboration Communications Systems Engineer exists precisely to prevent that double cost: study the 290 verified questions well, and you give yourself a strong, realistic chance of passing the MS-721 exam the first time.
Official Microsoft Exam Registration: register for MS-721
Pearson VUE Microsoft Exams: register for MS-721
The package includes 290 practice questions for the MS-721 exam, all with verified answers, in PDF, PC test engine, and APP online engine versions.
Recommended experience with Microsoft Teams administration, Microsoft 365 services, and enterprise voice/communications systems.
- Implement security and compliance for Teams communications ()
- Configure meetings, conferencing, and collaboration experiences ()
- Monitor, troubleshoot, and optimize Teams communications ()
Spend your hours where the weights are highest.
Microsoft Learn MS-721 Training Path: Visit official page
Microsoft Teams Administration Learning Modules: Visit official page
Microsoft Collaboration Communications Systems Engineer Sample Questions:
You have a Microsoft Teams Phone deployment.
You create a call queue named CQ Marketing.
The General info settings are configured as shown in the CQ Marketing exhibit. (Click the CQ Marketing lab.)
The Call answering settings are configured as shown in the Call answering exhibit. (Click the Call answering tab.)
The Agent selection settings are configured as shown in the Agent selection exhibit (Click the Agent selection tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Correct Answer:
Explanation:
You have a Microsoft 365 subscription named contoso.com that uses Microsoft Teams and contains two users named Userl and User2.
You need to ensure that when a call is made to Use 1, the call is forwarded to User2 immediately.
How should you complete the cmdlet? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
You create a network region named Region 1 in Microsoft Teams You are adding a network site to Region1.
The site has a 1.5-Mb connection. You need to ensure that all users at the site have a good voice experience.
What should you do?
- A. Assign the Region 1 users a meeting policy that has a media bit rate of 1,500 Kbs.
- B. Set Insert Quality of Service (QoS) markers (or real-time media traffic to On
- C. Assign the Region 1 users a meeting policy that has Broadcast production with NDl and SDl hardware disabled.
- D. Create and assign a Teams Network Roaming Policy that has a media bit rate of 500 Kbs.
Correct Answer: D 🗳️
You have a Microsoft Teams deployment that includes Yammer for live events.
You have two Yammer communities named All Company and Human Resources.
The Yammer Enterprise network is configured as shown in the Network exhibit (Click the Network tab.)
The Security settings are configured as shown in the Security Settings exhibit. (Click the Security Settings tab.)
The Human Resources community settings are configured as shown in the Human Resources exhibit. (Click the Human Resources tab.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point
Correct Answer:
Explanation:
You have a Teams Phone deployment that contains an Operator Connect provider in Canada.
You implement a common area phone named lobbyphone1.
You need to configure lobbyphonel to meet the following requirements:
* Outgoing calls must be placed only from within Canada.
* Dial out during audio conferencing must be restricted.
How should you complete the command? To answer, select the appropriate options in the answer area.
Correct Answer:
Explanation:
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