Exam Name: Nortel Converged Office for Comm Svr 1000 Rls5.x Plan and Eng
Certification Provider: Nortel
Corresponding Certification: Nortel Other Certification
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Updated: Sep 04, 2026
No. of Questions: 40 Questions & Answers with Testing Engine
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Nortel 920-470 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security & Administration | 15% | - Authentication and authorization - Backup and restore procedures - Security policies and hardening |
| Topic 2: Troubleshooting & Support | 10% | - Common issues and resolution - Performance optimization - Monitoring and logging tools |
| Topic 3: Converged Office Overview & Architecture | 20% | - CS 1000 Release 5.x platform requirements - Unified communications principles - Solution components and interoperability |
| Topic 4: Converged Office Features & Configuration | 30% | - Integration with CS 1000 call processing - SIP trunking and protocol configuration - User services and feature sets |
| Topic 5: Planning & Design Requirements | 25% | - Redundancy and high availability design - Network infrastructure and bandwidth planning - Server and storage sizing |
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