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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question 1

What information learned during discovery will be most helpful when creating a grid design recommendation?

A. How teams currently share information across the organization
B. The ratio of your client's public versus private channels
C. Your client's mergers and acquisition strategy
D. Which apps are most used and should be added to each workspace

Question 2

During the enablement discovery call, your client confirmed that organization-wide communications are announced to employees by the executive leadership team. Subsequent communications are sent by department and/or director-level leadership with the expectation that they will optimize communications to align with the change management needs of their departments.
Which recommendation should be included in your client's Communication Plan to meet these needs?

A. Do not allow threading in any announcement channels.
B. Identify one stakeholder to facilitate general communications, as well as others to carry out department- specific communications.
C. Create both custom emojis and workflows that can be used to gauge employee sentiment and feedback.
D. Designate a department Slack channel dedicated to Slack announcements for each department at the organization.

Question 3

Your client is a security-conscious financial services firm implementing Slack for the first time.
When planning an introductory Slack 101 learning session, which consideration is most important?

A. The client's Policies & Settings
B. The client's use of Block Kit
C. The client's eDiscovery app
D. The client's Data Loss Prevention (DLP) partner

Question 4

Your client is launching Slack for the first time, using an IDP that supports SSO and SCIM. They want to ensure users will have access to Slack and that admins will be able to seamlessly provision users at launch.
What should you recommend as a best practice prior to launch?

A. Set up only SSO before launch and evaluate if SCIM is necessary after launch.
B. Set up only SCIM before launch. SSO can be set up after launch.
C. Set up only SSO ahead of launch.
D. Set up both SSO and SCIM before launch.

Question 5

Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A. House all acquisition related channels in a global workspace and make all channels private.
B. Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.
C. Through multi-workspace channels.
D. Through a separate hidden workspace.

Solutions: