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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year's experience with the new team structure, it was obvious that productivity had decreased. A consultant's conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams' failure to perform.
Which approaches to performance evaluation and granting rewards would have been more effective in this situation?
Select one.

A) Individual and group evaluation with individual and group rewards
B) Group performance evaluation with individual rewards
C) Individual performance evaluation with group rewards
D) Group performance evaluation with group rewards

2. Management is considering a reorganization of sales regions and plans to allow employees to live and work in their respective sales territories throughout the United States. However, the vice president of sales wants the regionally-dispersed agents to participate in weekly sales meetings.
Which type of teams should be organized?
Choose 1 answer

A) Cross-functional teams
B) Self-managed teams
C) Virtual teams
D) Quality teams

3. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Path-goal theory
B) Situational leadership theory
C) Leader-participation model
D) Leader-member exchange theory

4. What is an advantage of a strong organizational culture?
Choose 1 answer

A) Organizational purpose results in limited cohesiveness.
B) Employee behavior is rarely affected.
C) There is a lack of behavioral consistency
D) The company has low employee turnover.

5. Which option defines organizational culture?
Select one.

A) A system of shared meanings held by members that distinguishes the organization from other organizations
B) Individuals with feelings that are clearly distinguished from the culture of the organization
C) Perceptions that are characterized in words or feelings but not understood or accepted by the organization
D) A biological entity that shows clear relationships to an organization or group of organizations

Solutions: