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Nortel 920-362 Exam Syllabus Topics:

SectionObjectives
Upgrade Implementation- Database and configuration management
  • 1. Backup and restore system data
  • 2. Validate upgraded configuration
- Software upgrade procedures
  • 1. Upgrade Linux platform and applications
  • 2. Upgrade Call Server software
Communication Server 1000 Platform Architecture- System architecture
  • 1. Communication Server 1000 components
  • 2. Call Server and Signaling Server architecture
- Network design
  • 1. High availability and redundancy concepts
  • 2. IP networking fundamentals
Post-Upgrade Verification and Troubleshooting- System validation
  • 1. Perform acceptance testing
  • 2. Verify services and functionality
- Troubleshooting
  • 1. Resolve platform and network problems
  • 2. Identify upgrade-related issues
Upgrade Planning- Upgrade preparation
  • 1. Verify hardware and software prerequisites
  • 2. Assess existing system configuration
- Migration strategy
  • 1. Risk assessment and rollback procedures
  • 2. Develop upgrade plans

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