Exam Name: Microsoft Dynamics 365 Customization and Configuration
Certification Provider: Microsoft
Corresponding Certification: Microsoft Dynamics 365
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Microsoft MB2-716 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Customization and Configuration |
| Exam Number: | MB2-716 |
| Available Languages: | Japanese, English |
| Real Exam Qty: | 40-60 |
| Passing Score: | 700 (scale 1-1000) |
| Exam Duration: | 120 minutes |
| Exam Format: | Performance-based, Multiple choice, Case studies |
| Related Certifications: | MCSE: Business Applications MCP |
| Exam Price: | $165 USD |
| Certificate Validity Period: | Retired January 31, 2021 |
| Recommended Training: | Microsoft Official Learning Paths |
| Exam Registration: | Microsoft Learn Exam Page |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored online or onsite at authorized test centers |
| Pre Condition: | No formal prerequisites; recommended experience with Dynamics 365 customization |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb2-716/ |
Microsoft MB2-716 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Manage Solutions, Forms, Views, and Visualizations | 25-30% | - Create and manage managed/unmanaged solutions - Configure publishers, versions, and solution components - Create and modify views and visualizations - Design and customize forms and form navigation |
| Configure Microsoft Dynamics 365 | 20-25% | - Manage security roles, business units, and teams - Set up email, integration, and mobile access - Configure auditing and document management - Configure system settings |
| Implement Entities, Relationships, and Fields | 20-25% | - Configure entity ownership and properties - Create and configure fields, option sets, and calculated/rollup fields - Create and manage system and custom entities - Define 1:N, N:1, and N:N relationships - Implement field-level security and mappings |
| Implement Business Rules, Workflows, and Process Flows | 20-25% | - Create and configure client/server-side business rules - Build and customize business process flows - Design and manage background and real-time workflows - Manage process logic and automation scope |
Microsoft Dynamics 365 Customization and Configuration Exam: Honest Answers to Real Questions
The official Microsoft Dynamics 365 Customization and Configuration outline defines 4 domains. The leading three are Implement Entities, Relationships, and Fields (20-25%), Implement Business Rules, Workflows, and Process Flows (20-25%), and Configure Microsoft Dynamics 365 (20-25%). The full list is in the topics section above, and ExamPrepAway's 100 practice questions cover each one.
No formal prerequisites; recommended experience with Dynamics 365 customization Since requirements change over time, confirm the latest on the official Microsoft exam page before scheduling.
The Microsoft Dynamics 365 Customization and Configuration exam contains 40-60 to complete within 120 minutes. Timed simulation in the ExamPrepAway Desktop Test Engine teaches that rhythm before exam day does.
Microsoft recommends these training resources for the Microsoft Dynamics 365 Customization and Configuration exam:
Follow the training with steady self-testing — the 100 practice questions from ExamPrepAway help you apply theory and fill any gaps the training leaves.
ExamPrepAway issues a full refund if you take the Microsoft Dynamics 365 Customization and Configuration exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review — not limited to any equipment, and friendly even without a network. All 100 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The MB2-716 exam is a Microsoft certification exam validating the Microsoft Dynamics 365 Customization and Configuration syllabus shown above. It belongs to these credential paths: MCP, MCSE: Business Applications. Candidates in 2026 start with ExamPrepAway's 100 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
The Microsoft Dynamics 365 Customization and Configuration exam requires 700 (scale 1-1000) to pass, and registration costs $165 USD. A failed attempt means paying the same fee again — a readiness check with the ExamPrepAway engines before booking is the cheaper option.
Proctored online or onsite at authorized test centers Register for the Microsoft Dynamics 365 Customization and Configuration exam through these official channels:
After booking, ExamPrepAway delivers your practice questions within 1 minute — preparation starts the same day.
Microsoft Dynamics 365 Customization and Configuration Sample Questions:
You are a subject matter expert for an insurance company. You have a complex business method that is used for setting and releasing claims.
You need to create a process in Microsoft Dynamics 365 to assist team members with the claims settlement process. You must limit this process to team members that have a specific security role.
What should you implement?
- A. business process flow (BPF)
- B. workflows
- C. custom actions
- D. dialogs
Correct Answer: A 🗳️
You plan to integrate data from an external system into Microsoft Dynamics 365.
You need to create a Microsoft Dynamics 365 field to use for matching records from the external system.
What should you create?
- A. calculated field
- B. alternate key
- C. global option set
- D. rollup field
Correct Answer: B 🗳️
Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).
Which actions can you perform by using a business rule?
- A. Concatenate two text fields.
- B. Add six days to a date field.
- C. Clear a two options field.
- D. Subtract $5.00 from a currency field.
Correct Answer: B 🗳️
You enable status reason transitions for the case entity.
You cannot reactivate a case due to an issue with the current status reason.
You need to correct the issue.
What should you do?
- A. Using status reason transitions, ensure that all active status reason options have at least one value.
- B. Using status reason transitions, add a new inactive status reason to the current status reason for the case.
- C. Using status reason transitions, ensure that all inactive status reason options have at least one value.
- D. Using status reason transitions, add a new active status reason to the current status reason for the case.
Correct Answer: D 🗳️
Explanation: Only visible for ExamPrepAway members. You can sign-up / login (it's free).
You need to use Theme settings to customize the Microsoft Dynamics 365 user interface for a customer.
Which three actions can you perform? Each correct answer presents a complete solution.
- A. Change icon colors.
- B. Export a theme as part of a solution.
- C. Change the logo and navigation colors.
- D. Adjust accent colors including hover and selection colors.
- E. Provide entity-specific coloring.
Correct Answer: A,C,D 🗳️
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