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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A) Use action type from fulfillment request lines in the callout condition task
B) Map all relevant information to the Customer Facing Service (CFS)
C) Implement the router condition logic in the integration layer as callout task
D) Implement the router condition logic within decomposition layer with more conditions.
E) Use the Action type from Order items to the Decomposition Relationship Conditions.

2. ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
B) Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
C) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
D) Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

3. UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A) Calculation Matrix
B) Price lists
C) Attribute
D) Pricing plan
E) Fields

4. An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

A) Design opportunity management flows and convert the opportunity to quote.
B) Design a quoting flow to negotiate price and discount approval process.
C) Design a contract creation and contract renewal flows
D) Design order capture and order fulfillment flows

5. ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A) Subscriber lifecycle management
B) Advertising sales management
C) Enterprise sales management
D) Multiple subscription management

Solutions: