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Peoplecert CMS7 Deutsch Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL V3 Foundation |
| Exam Number: | CMS7 |
| Related Certifications: | ITIL 4 Foundation ITIL V3 Intermediate |
| Real Exam Qty: | 40 |
| Exam Duration: | 60 minutes |
| Passing Score: | 65% |
| Exam Price: | Varies by region/currency |
| Certificate Validity Period: | 3 years |
| Available Languages: | German, English, Spanish, Portuguese (Brazil), Italian, French, Other languages may be available |
| Exam Format: | Multiple choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at an accredited test centre |
| Pre Condition: | None (Foundation level exam) |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1 |
Peoplecert CMS7 Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Lifecycle | - Service Design - Continual Service Improvement - Service Strategy - Service Transition - Service Operation |
| Topic 2: Service Management as a Practice | - Concept of best practices in service management - Definition of services and customers - Role of service management |
| Topic 3: Processes and Functions | - Functions such as service desk, technical management - Key ITIL processes and their purposes |
Frequently Asked Questions: Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Exam
The Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) exam requires 65% to pass, and registration costs Varies by region/currency. A failed attempt means paying the same fee again — a readiness check with the ExamPrepAway engines before booking is the cheaper option.
Peoplecert recommends these training resources for the Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) exam:
Follow the training with steady self-testing — the 370 practice questions from ExamPrepAway help you apply theory and fill any gaps the training leaves.
The CMS7 Deutsch exam is a Peoplecert certification exam validating the Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) syllabus shown above. It belongs to these credential paths: ITIL V3 Intermediate, ITIL 4 Foundation. Candidates in 2026 prepare for it with ExamPrepAway's 370 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
ExamPrepAway issues a full refund if you take the Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or at an accredited test centre Register for the Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) exam through these official channels:
After booking, ExamPrepAway delivers your practice questions within 1 minute — preparation starts the same day.
The Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) exam contains 40 to complete within 60 minutes. Timed simulation in the ExamPrepAway Desktop Test Engine teaches that rhythm before exam day does.
The official Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) outline defines 3 domains. The leading three are Service Lifecycle, Processes and Functions, and Service Management as a Practice. The full list is in the topics section above, and ExamPrepAway's 370 practice questions cover each one.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 370 practice questions are identical across versions. Every purchase includes 365 days of free updates — whenever a new version is compiled, it is sent to you automatically — plus a 50% renewal discount afterward and unlimited computer installations.
None (Foundation level exam) Since requirements change over time, confirm the latest on the official Peoplecert exam page before scheduling.
Peoplecert ITIL V3 Foundation (CMS7 Deutsch Version) Sample Questions:
Welche der folgenden Aussagen zu Prozessen ist INKORREKT?
- A. Ein Prozess kann Richtlinien, Standards und Richtlinien definieren
- B. Das Ziel eines IT-Prozesses sollte in Form von Geschäftsvorteilen und -zielen ausgedrückt werden
- C. Die Ausgabe eines Prozesses muss den aus den Geschäftszielen abgeleiteten Betriebsnormen entsprechen
- D. Die Definition von Prozesssteuerung ist "Die Aktivität zum Planen und Regeln eines Prozesses mit dem Ziel, Best Practice zu erreichen".
Correct Answer: D 🗳️
Welches der folgenden Elemente wird NICHT in jedem Prozess definiert?
- A. Rollen
- B. Metriken
- C. Funktionen
- D. Ein- und Ausgänge
Correct Answer: C 🗳️
Welches der folgenden Ziele dient NICHT der kontinuierlichen Verbesserung des Service?
- A. Überprüfen und analysieren Sie die Ergebnisse des Service Level Achievement
- B. Identifizieren Sie Aktivitäten zur Verbesserung der Effizienz von Service-Management-Prozessen
- C. Führen Sie Aktivitäten durch, um den Geschäftsbenutzern Services auf vereinbarten Ebenen bereitzustellen und zu verwalten
- D. Verbessern Sie die Kosteneffizienz von IT-Services, ohne die Kundenzufriedenheit zu beeinträchtigen
Correct Answer: C 🗳️
Was ist die Definition eines Alarms?
- A. Ein Auditbericht, der Bereiche angibt, in denen die IT nicht den vereinbarten Verfahren entspricht
- B. Eine Warnung, dass ein Schwellenwert erreicht wurde oder sich etwas geändert hat
- C. Eine Art von Vorfall
- D. Eine Fehlermeldung an den Benutzer einer Anwendung
Correct Answer: B 🗳️
Der Unterschied zwischen einem Service Level Agreement (SLA) und einem Operational Level Agreement (OLA) besteht darin, dass:
- A. Ein SLA ist rechtsverbindlich, ein OLA ist eine Vereinbarung über die besten Anstrengungen
- B. Ein SLA definiert den Service, der bereitgestellt werden soll, ein OLA definiert den internen Support, der für die Bereitstellung des Service benötigt wird
- C. Ein SLA befindet sich bei einem externen Kunden, ein OLA bei einem internen Kunden
- D. Ein SLA definiert Service Level-Anforderungen, ein OLA definiert Service Level-Ziele
Correct Answer: A 🗳️
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