Exam Name: ITIL V3 Foundation
Certification Provider: Peoplecert
Corresponding Certification: Peoplecert Certification
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Instant Download Peoplecert : CMS7 Questions & Answers as PDF & Test Engine
Updated: Nov 04, 2026
No. of Questions: 370 Questions & Answers with Testing Engine
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- Total Questions: 370
- Updated on: Nov 04, 2026
- Price: $69.00
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- Total Questions: 370
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CMS7 PDF Practice Q&A's
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- Total Questions: 370
- Updated on: Nov 04, 2026
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Determined to register but not sure about us? Take the free trial first: the CMS7 demo from ExamPrepAway shows real questions and answers from the Peoplecert ITIL V3 Foundation set — look, judge, then decide in your own favor.
Peoplecert CMS7 Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL V3 Foundation |
| Exam Number: | CMS7 |
| Passing Score: | 65% |
| Exam Price: | Varies by region/currency |
| Related Certifications: | ITIL V3 Intermediate ITIL 4 Foundation |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 40 |
| Available Languages: | Italian, Portuguese (Brazil), Spanish, German, Other languages may be available, English, French |
| Exam Duration: | 60 minutes |
| Exam Format: | Multiple choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or at an accredited test centre |
| Pre Condition: | None (Foundation level exam) |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1 |
Peoplecert CMS7 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Lifecycle | - Service Strategy - Continual Service Improvement - Service Operation - Service Design - Service Transition |
| Topic 2: Processes and Functions | - Functions such as service desk, technical management - Key ITIL processes and their purposes |
| Topic 3: Service Management as a Practice | - Concept of best practices in service management - Definition of services and customers - Role of service management |
The Peoplecert ITIL V3 Foundation FAQ — Read This Before Registering
The Peoplecert ITIL V3 Foundation blueprint has 3 domains, led by Service Lifecycle, Processes and Functions, Service Management as a Practice. Think of the weightings as the vendor's hint about where points concentrate — plan your hours accordingly. The complete outline above lists every subtopic.
Passing the CMS7 exam earns you the Peoplecert Certification certification at the Foundation level — Peoplecert's official verification of your skills. It's considered important because it's genuinely difficult, which is exactly why it carries weight with employers. Related credentials include ITIL V3 Intermediate, ITIL 4 Foundation.
40 questions in 60 minutes. That combination rewards candidates who've trained their pace, not just their memory — so before the real thing, run full timed sessions in the ExamPrepAway engine, practice flagging hard questions instead of fighting them, and learn what your sustainable per-question rhythm feels like.
Delivery is instant: successful payment triggers an automatic email with your product, arriving in about a minute — install on unlimited computers, and if 2 hours pass with nothing, our 24/7/365 customer service will fix it fast. The guarantee: take the corresponding CMS7 exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a 100% refund processed within 7 days. Exclusions: exams within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. Prefer a swap? Take two equal-value exam products free, updates intact.
None (Foundation level exam) Before paying any registration fee, verify the current criteria on the official exam page — official CMS7 exam page — since vendors do revise their rules.
The official fee is Varies by region/currency, with 65% required to pass. Both numbers matter more together: the fee is per attempt, so every retake costs the full amount again. Drilling the 370 practice questions from ExamPrepAway until you're comfortably past the mark is the fiscally sound approach.
Yes — the free demo gives you several real questions and answers from the set, so you can see whether it interests you and helps you before spending anything. Once you buy, updates are free for 365 days — new versions are mailed to you automatically — and an expired update period renews at 50% off.
Peoplecert ITIL V3 Foundation Sample Questions:
What are the three types of metrics that an organization should collect to support Continual Service Improvement (CSI)?
- A. Return On Investment (ROI), Value On Investment (VOI), quality
- B. Strategic, tactical and operational
- C. Technology, process and service
- D. Critical Success Factors (CSFs), Key Performance Indicators (KPIs), activities
Correct Answer: C 🗳️
Which of the following is NOT a valid objective of Problem Management?
- A. To prevent Problems and their resultant Incidents
- B. To manage Problems throughout their lifecycle
- C. To eliminate recurring Incidents
- D. To restore service to a user
Correct Answer: D 🗳️
Which of the following is NOT an aim of the change management process?
- A. To ensure that all changes to service assets and configuration items (CIs) are recorded in the configuration management system (CMS)
- B. To deliver and manage IT services at agreed levels to business users
- C. To ensure the impact of changes is better understood
- D. To ensure standardized methods and procedures are used for efficient and prompt handling of changes
Correct Answer: B 🗳️
The BEST description of the purpose of Service Operation is?
- A. To proactively prevent all outages to IT Services
- B. To deliver and support IT Services at agreed levels to business users and customers
- C. To design and build processes that will meet business needs
- D. To decide how IT will engage with suppliers during the Service Management Lifecycle
Correct Answer: B 🗳️
Which role or function is responsible for monitoring activities and events in the IT Infrastructure?
- A. Capacity Management
- B. IT Operations Management
- C. Service Level Management
- D. Incident Management
Correct Answer: B 🗳️
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