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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. What is a good use case for External Services in flows?

A) Display external customer credit scoring app screen inside Salesforce Account page.
B) Perform address validation with an external service, while storing the customer record.
C) Bulk update records in Salesforce using data from an external database.
D) Initiate a series of batch processes and display the results on the screen.

2. Northern Trail Outfitters (NTO) is looking to build an app for its logistics team where users will be able to submit inventory refill requests. The current manual process involves filling out a long form containing many fields. NTO is planning to replace the current process with Flows. Users frequently change field values as they are filling out the form. What should NTO keep in mind about letting users go backward in the Flow to make updates to field values?

A) Once the user navigates to a previous screen, all field values on the current screen will be lost and will need to be repopulated.
B) Only users with "Navigate Flows" permission can navigate to previous screens.
C) Letting users navigate from a later screen to a previous screen could result in duplicates.
D) "Allow Navigation" needs to be set to TRUE on the Flow.

3. Universal Containers (UC) Administrator wants to integrate a new external data object with Salesforce. In Salesforce Flow, they are not able to see the External Object. What could be the possible reason?

A) The service referenced by the External Object is down
B) The user has not properly configured OAuth
C) There should be pre-existing data in the External Object
D) The External Object is not under "Deployed" status

4. What can a record variable store?

A) A set of field values for a single record.
B) A set of field values for a single record that are not marked as Global.
C) A set of field values of multiple records that have the same object type.
D) A set of field values of multiple records that have multiple object types.

5. Which three of the following are the key components to build a process in Process Builder?

A) Trigger
B) Timer
C) Action
D) Scheduler
E) Criteria Node

Solutions: