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Salesforce Certified Slack Administrator Sample Questions:

1. You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time.
You want admins to have visibility into request approvals (for invites, apps, Slack Connect, etc.).
What is the best way to set up an approval process within Slack that will require the least effort?

A) Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.
B) Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).
C) Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.
D) Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.

2. What is a way to determine if an external person outside of your organization also uses Slack?

A) Ask your Workspace Primary Owner if they can confirm if the person uses Slack.
B) Invite them to a Slack Connect channel first to verify whether or not they use Slack.
C) Search for the person's email in the "Slack Connect" section of your sidebar.
D) Search for the person's email in the "People" section of your sidebar.

3. Your organization recently purchased the Slack Pro plan.
As the IT lead, you're responsible for setting up single sign-on (SSO).
Which provider is required for the Pro plan?
(Select the best answer.)

A) G Suite Auth
B) Okta
C) Azure SAML
D) Auth0

4. Slack is on the Business+ plan and currently authenticates users via username and password.
Your company uses Google Workspace (formerly G Suite) as its identity provider (IdP). Your security team would like to assign specific users or groups of users access to Slack from your IdP (rule-based access).
How would you configure Slack to satisfy these requirements?
(Select the best answer.)

A) Build a custom SAML connection with Slack in order to use the Google Workspace Id, and apply rule- based access.
B) Configure Google Workspace SAML-based SSO with Slack, and send out binding emails to existing users to connect their accounts with your IdP.
C) Configure Google Workspace Auth to enable users to log in via their Google Workspace credentials, and send out binding emails to existing users to connect their accounts with your IdP.
D) Set up Google Workspace SAML-based SSO in a new Slack workspace since your company already uses username and password to authenticate in its existing workspace.

5. A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?

A) Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request custom emoji uploads.
B) Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
C) Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
D) Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.

Solutions: