Instant Download Nortel : 920-182 Questions & Answers as PDF & Test Engine
Updated: Sep 16, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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Nortel 920-182 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting | 10% | - Service recovery procedures - Common installation and configuration issues - Log analysis and error resolution |
| Topic 2: System Overview & Architecture | 20% | - CallPilot RIs.5.0 components and hardware platforms - Integration with Communication Server 1000 - System requirements and capacity planning |
| Topic 3: Installation Procedures | 25% | - Post-installation verification - Pre-installation preparation and checks - Software installation and configuration - License file activation |
| Topic 4: Administration & Maintenance | 20% | - User account and mailbox management - Software updates and patches - Backup and restore procedures - Monitoring and system health checks |
| Topic 5: Basic Configuration | 25% | - Integration with PBX and telephony interfaces - Voice messaging and mailbox configuration - System parameters and database setup - Network and IP configuration |
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