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NEW QUESTION 10
Admin uploaded a Changeset but realized that dependent component is missing.
- A. Edit changeset and select active checkbox
- B. Deploy and manually add dependent component
- C. Clone Changeset, Add dependent component and upload new changeset
- D. Deploy and create new changeset and add component
Answer: C
NEW QUESTION 11
The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user.
How can an administrator meet this requirement?
- A. Set all fields to Read-Only on the standard Closed Opportunity page layout
- B. Set the Do Not Modify Closed Opportunity permission for all profiles
- C. Create a workflow field update to update the IsClosed field to True if a closed opportunity is modified
- D. Create an opportunity validation rule with the formula: PRIORVALUE(IsClosed) = True
Answer: D
NEW QUESTION 12
A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?
- A. The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role.
- B. The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.
- C. The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.
- D. The contact owner has not selected the option to share contacts with others in the role hierarchy.
Answer: C
NEW QUESTION 13
How can you as a System Administrator enforce standardization of tags in libraries to prevent duplicate tags?
Choose 2
- A. Enable workflow to send email alert for unnamed tags
- B. Change Tagging Field to multiselect picklist
- C. Enable restrictive tagging
- D. Customize tags with contibutor upon library creation
Answer: C,D
NEW QUESTION 14
Users have been given Read/Write access to product support cases through criteria-based sharing rules. A user's profile only has the Read permission for cases.
What can the user expect regarding their ability to edit product support cases?
- A. The user will NOT be able to edit product support cases.
- B. The user will only be able to edit cases manually shared with them.
- C. The user will only be able to edit the cases that they created.
- D. The user will be able to edit product support cases.
Answer: A
NEW QUESTION 15
What happends when you uncheck enable Content pack creation. Choose 2
- A. Users can edit description
- B. Users cannot clone Content Pack
- C. Users can edit contents of existing Pack
Answer: A,B
NEW QUESTION 16
Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes.
How can an administrator meet this requirement?
- A. Assign delegated administration to the subset of users to View All Data
- B. Create a new profile and role for the subset of users with the View All Data permission
- C. Enable the View All Data permission for the roles of the subset of users
- D. Create a permission set with the View All Data permission for the subset of users
Answer: D
NEW QUESTION 17
Universal Containers has three different profiles for the support desk. The VP of Support requests permission to only reassign profiles for support desk users.
How should this access be granted?
- A. The manage users permission to the profile.
- B. The administrator profile.
- C. A permission set with the manage users permission.
- D. Delegated administration access to the three profiles.
Answer: D
NEW QUESTION 18
What should an administrator consider when enabling Territory Management? Choose 2 answers
- A. It limits the type of forecasting that can be used
- B. Territory hierarchy must match the organization's role hierarchy
- C. Users can only be a member of one territory at a time
- D. Sharing accounts, contacts, opportunities, and cases is impacted
Answer: A,D
NEW QUESTION 19
What is true about Salesforce Communities? Choose 2
- A. Ideas tab is used by community users to submit, like and promote Ideas
- B. Crowd sourced Knowledge in Q&A tab
- C. Communities can be used by internal Salesforce users only
- D. Reputation level is the same across all communities
Answer: A,B
NEW QUESTION 20
How can the Social Accounts and Contacts feature be used to enrich Salesforce data?
- A. Users can use their Twitter logins to display a contact's tweets when they are viewing contact records.
- B. The administrator can log into LinkedIn to Import publicly displayed education information for contacts.
- C. Users can use their Facebook logins to import education information for all of their Facebook friends.
- D. The administrator can use the company's Facebook login to allow all users to see all public information on contacts.
Answer: B
NEW QUESTION 21
What statements are true regarding Territory Management? Choose 2.
- A. Users in a territory can view, edit and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
- B. Users in a territory can view, edit, transfer, and delete Opportunities assigned to the territory.o Users in a territory can view all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
- C. Users in a territory can view, edit, transfer and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
- D. Users in a territory can view, edit, transfer, and delete accounts assigned to the territory.
Answer: A,D
NEW QUESTION 22
A USer wants to be able to find duplicate records. What permission is needed to show "Find Duplicate" button.
- A. Edit
- B. Merge
- C. Modify All Data
- D. Delete
Answer: D
NEW QUESTION 23
While Seeing a case record that has a blank field even though that field is set as required on page layout. What may be possible reason for this kind of unexpected behavior ?
- A. Error in Salesforce
- B. Data entered through Dataloader
- C. Workflow is used to close the record
- D. It is because of Validation
Answer: B
NEW QUESTION 24
How can the Social Accounts and Contacts feature be used to enrich the Salesforce data?
- A. Users can use their Facebook logins to import education information for all of their Facebook friends
- B. The administrator can log into LinkedIn to import publicly displayed education information for contacts
- C. Users can use their twitter looms to display a contacts tweets when they are viewing contact records
- D. The administrator can use the company's Facebook login to allow all users to see all public information on contacts
Answer: C
NEW QUESTION 25
an administrator wants to report on activities related to a specific account over the past 18 months but some of these activities have been archived.
how can the administrator obtain a report with the correct data? choose 3
- A. Restore archived activities from the activity archive object.
- B. open a case with support to extend archived days.
- C. Export archived activities using the data loader.
- D. use the weekly data export to obtain the archived activities.
Answer: C
NEW QUESTION 26
An administrator has been asked to create a new field called region code on the opportunity object. this field should only be visible to users with the outside sales, Manager and system Administrator profiles and editable by users with the system administrator and manager profiles.
How should the administrator ensure this field is accessible to only these users?
- A. Create a new page layout for the opportunity object for these three profiles.
- B. Edit the field-level security on the region code field for these three profiles.
- C. Edit the role hierarchy and move the outside sales and manager roles lower in the hierarchy.
- D. Create a new record type and page layout for the opportunity object for these three profiles.
Answer: B
NEW QUESTION 27
An administrator notes that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Using the Salesforce merge feature, what steps should be taken to merge these accounts?
- A. Merge the duplicate accounts, and the duplicate contacts will be merged automatically
- B. Merge the duplicate contacts, and then merge the duplicate accounts
- C. Merge the duplicate accounts, and check the box that optionally merges the duplicate contacts
- D. Merge the duplicate accounts, and then merge the duplicate contacts
Answer: D
NEW QUESTION 28
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