[Oct 16, 2021] Latest Community-Cloud-Consultant Exam with Accurate Salesforce Certified Community Cloud Consultant PDF Questions
Practice To Community-Cloud-Consultant - ExamPrepAway Remarkable Practice On your Salesforce Certified Community Cloud Consultant Exam
NEW QUESTION 50
You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?
- A. Custom Sharing Set
- B. Custom Sharing Group
- C. Records owned by community members are automatically shared with all internal users
- D. Custom Permission
- E. Custom Sharing Rule
Answer: B
NEW QUESTION 51
A Salesforce Admin added a Recommendation component in the Community Builder. The Page displays correctly in the Community Builder. However, the Recommendation component does NOT display in the Community.
What is the most likely cause of this issue?
- A. NO recommendation exist for this Community.
- B. The page changes with the recommendation component have NOT been published.
- C. Members do NOT have permissions to see recommendations in the Community.
- D. Recommendation is NOT enabled for the community.
Answer: B
NEW QUESTION 52
Universal containers is building a Customer Community. What can the administrator add to the navigation menu?
Select one or more of the following:
- A. Salesforce objects, topics, Community pages, external URL, forecast
- B. Salesforce objects. Global actions, Community pages, external URL
- C. Salesforce objects. Community pages, app launcher, external URL
- D. Salesforce objects, topics, external URL, Lightning component, Community pages
Answer: D
NEW QUESTION 53
Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to: * Grant Or remove employees access to the partner account. * Specify the access level (Read, Read-Write). * Add or remove a group of employees to the partner account. * Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?
- A. Leverage sharing rules.
- B. Leverage public groups.
- C. Leverage manual shares.
- D. Leverage Account Teams.
Answer: D
NEW QUESTION 54
Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.
Which approach should the Community Cloud consultant recommended to accomplish this?
Select one or more of the following:
- A. Use a workflow rule to create a task for the administrator with a list of contacts that should be users
- B. Usea schedule report that alerts the Salesforce administrator of the new contacts
- C. Use a trigger to create Community users forall related contacts on the account
- D. Send an email to the administrator when the opportunity is marked closed won so they can create users
Answer: C
NEW QUESTION 55
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
- A. Salesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels
- B. Salesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels
- C. Salesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels
- D. Salesforce Objects, Community Pages, App Launcher, External URLs, Feature Topics, Setup Menu
Answer: A
NEW QUESTION 56
The Community administrator at Universal Containers has received reports from users about being unable to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part.
Why are users unable to see each other in the People tab?
- A. External users are unable to view each other within Partner Communities.
- B. External users can only view each other if they are in the same Account.
- C. The Administrator has deselected Community User Visibility.
- D. Users rejected each others' Friend Requests within the Community.
Answer: C
NEW QUESTION 57
Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requested quick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request?
Choose 3 answers
Add a menu item to the Navigation Menu component
Define an External URL menu item type pointing to the Project list page Select the list view that appears on the Project landing page Create a web tab for the Project object through Tabs in Setup Define a Salesforce Object menu item type for the Project object
- A. Export the Customer Community using Site.com Studio
- B. Define the name, images, and features of the template
- C. Select the created Bolt solution in the Community Creation wizard
- D. Select the created Bolt solution in the Builder Themes
- E. Export the Customer Community template in the Builder Settings
Answer: C,D,E
NEW QUESTION 58
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g., removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? (Choose two.)
- A. Assign the "Moderate Communities Files" permission to these members.
- B. Activate a moderation rule for certain members.
- C. Assign the "Moderate Communities Feeds" permission to these members.
- D. Activate "Allow Members to Flag" for certain members.
Answer: C,D
NEW QUESTION 59
Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?
- A. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article.
- B. Enable the article voting property on the Article Content component in the article detail page in the Community Builder.
- C. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
- D. Create a customer survey using custom Lightning components and add it to the homepage.
Answer: B
NEW QUESTION 60
What do you recommend? Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices.
- A. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher.
- B. All users should access a Koa Community via a Desktop browser only.
- C. Navigate to the community URL in the browser and a mobile experience will be automatically rendered.
- D. IOS users should download the OneCommunity app where they can use their regular community login credentials to access the Community.
Answer: C
NEW QUESTION 61
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
- A. Salesforce Objects, Community Pages, App Launcher, External URL
- B. Salesforce Objects, Global Actions Community Pages, External URL
- C. Salesforce Objects, Topics, External URL, Lightning Component, Community Pages
- D. Salesforce Objects, Topics, Community Pages, External URL, Forecast
Answer: C
NEW QUESTION 62
The Community adminstrator at Universal Containers has received reports from users about mnot being able to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part. Why are users unable to see each other in the People tab?
Select one or more of the following:
- A. External users can only view each other if they are in the same Account
- B. Users did not approve each others' Friend Requests within the Community
- C. External users cannot view each other within Partner Communities
- D. The Administrator has deselected Community User Visibility
Answer: D
NEW QUESTION 63
Regional Containers have been developing their Partner Community, they have created all the required pages, content and have created all the Community users and relevant profiles they activated the Community 10 minutes ago, when were the Partner Users notified of their community login credentials?
- A. Users are not notified until the Invite Members checkbox is selected within the Community Manager
- B. During development when the profile was added to the Community Configuration
- C. After development when the community was activated
- D. During Development when the contacts were created as Community Users
Answer: C
NEW QUESTION 64
What are three advantages of adjusting the mark-up code on the page <head> in Community Builder? Choose
3 answers
- A. Ability to define iframe settings
- B. Optimizing the load times of certain typefaces
- C. Custom, analytics code, such as Google Analytics
- D. Custom JavaScript blocks
- E. Optimizing SE by adjusting the SE meta tags for search engines
Answer: A,B,C
NEW QUESTION 65
Universal Containers recently rolled out a Community to its partners.
The internal sales team has the following requirements:
* Ability to support the addition of 50 new partners every month.
* Ability to pass leads to the partners.
* Continue to have access to the leads after transfer to a partner.
* Access to the Opportunity when the partner converts the lead.
* Leads should be visible to only the partner who is working on the lead.
Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users?
- A. Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities, and implement the Lead Inbox component.
- B. Create Lead and Opportunity Sharing Rules that share those records to a public group of partner users.
- C. Allow partner users to manually share the Leads and Opportunities with internal users.
- D. Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.
Answer: A
NEW QUESTION 66
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