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HP HP2-B110 Exam Syllabus Topics:

HP Selling HP Imaging and Printing Supplies Sample Questions:

Question 1

How can you ensure the lowest cost per page for office users?

A. By making the customer print fewer copies
B. By looking up the best price on the HP cartridge management tool
C. By buying the lowest price printer
D. By choosing the correct printer for the user's needs

Question 2

Which statement best describes the warranty on HP laser supplies?

A. HP offers 6 months of warranty for all HP laser supplies.
B. No warranty is applicable to HP laser supplies.
C. As long as the printer is not indicating the end of life of the cartridge, the warranty covers defects from materials and workmanship.
D. HP offers a warranty that is defined by local legislation, which varies from 6 to 24 months.

Question 3

According to the 2013 Spencer Lab laser study, approximately what percent of non-HP toner cartridges had problems?

A. 70%
B. 30%
C. 50%
D. 90%

Question 4

According to the 2013 Spencer Lab laser study approximately what percent of non-HP toner cartridges, on average, produced print quality that was of limited or of no use?

A. 70%
B. 42%
C. 10%
D. 97%

Question 5

What best describes the challenges of office papers?

A. Ink is liquid and toner is dry. so office paper needs to be designed for each technology and those papers should only be used in the appropriate printer
B. Ink is absorbed, and toner is heated, so office paper needs to handle both technologies.
C. Ink and laser printing have the same paper requirements, so office paper just needs to be cheap.
D. Toner needs to be absorbed by the paper so laser paper has a special porous surface coating.

Solutions: