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Nortel 920-160 Exam Syllabus Topics:

SectionObjectives
Hardware Installation- Installation Procedures
  • 1. Equipment installation
  • 2. Initial hardware verification
  • 3. Site preparation requirements
  • 4. Power and cabling connections
Safety and Operational Practices- Best Practices
  • 1. Electrical and ESD safety
  • 2. Maintenance documentation
  • 3. Equipment handling procedures
Communication Server 1000 Hardware Architecture- System Components
  • 1. CS 1000 hardware platform overview
  • 2. Peripheral equipment identification
  • 3. Cabinets, shelves, and cards
Troubleshooting- Fault Isolation
  • 1. Recovery and replacement procedures
  • 2. Diagnostic tools and logs
  • 3. Hardware fault identification
  • 4. Alarm interpretation
Hardware Maintenance- Maintenance Operations
  • 1. Field replacement procedures
  • 2. Hardware diagnostics
  • 3. Preventive maintenance
  • 4. System status verification

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